Average Reviews:
(More customer reviews)I was initially pleased with this screen. Reasonable price, great contrast.
After about 45 days (15 days past when I could return it), the screen developed deep vertical wrinkles, tapered toward the bottom (like this: \ / ).
I called Dalite to see what they could do about it. They rep immediately rattled off a long list of "things I could try". One of the suggestions was to completely disassemble the unit, iron it through a towel, retension the springs and put it back together. Another suggestion was to get 3 people together, have 2 people start in the center of the bottom and work their way out, pulling the screen tight in unision while the 3rd person holds a hair dryer on the wrinkles.
I got the feeling that the Dalite support reps just sit around all day waiting for calls from the hordes of customers who have warped screens.
What they wouldnt do was send me a new screen or repair my screen. I've tried a few of their fixes and thus far nothing has helped. I've now spent several hours trying to get these wrinkles out.
I don't think this is a well designed product, I would not buy another Dalite screen, and I would not recomend anyone else by one of their pull-down screens.
I plan to research other non-pull down screens, or possibly other mfg. pull down screens after asking their reps if wrinkles are a problem.
Click Here to see more reviews about: 106 16X9 Model B High Contrast Manual Pull Down Screen
Click here for more information about 106 16X9 Model B High Contrast Manual Pull Down Screen
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